The Massage Rooms Uses Textlocal's Bulk SMS Software
Overview
The Massage Rooms is a London company providing therapeutic mobile massage services.
They needed an automated system so that the business could run accurately and efficiently without human error.
Solution
Integrated their online system with Textlocal’s API Gateway. This streamlined their whole booking operation.
Speed
Through SMS, confirmations were sent as soon as the customer hit the ‘book now’ button online.
Customer service improvements
In the past an email would have been sent to the therapist which they may not have noticed for some time.
Result
- 100% reduction in human error
- Increase in bookings when compared to the previous manual booking system
—
